Postgraduate Diploma in Hospitality Administration / Postgraduate Higher Diploma in Hospitality Management

Presentazione

Obiettivi

Postgraduate Diploma / Professional Development Diploma in Hospitality Administration
 
This intensive program consists of two taught semesters and one internship in the hospitality industry of 3 to 6 months. The Postgraduate curriculum is designed for career-changers or students who need to gain the basic administrative skills for hospitality operations. Additionally, students take a wide variety of courses for the general business management practices in hospitality.  The Capstone project in Event Management allows the PGD students to use their creativity and newly gained food and beverage management skills to design a special event for their fellow students.
 
After completing these two semesters of study, students may choose to do an internship and / or start working. Those who want to further their studies and develop further their management competencies, may carry on towards the Postgraduate Higher Diploma.

Postgraduate Higher Diploma / Professional Development Higher Diploma in Hospitality Management

Every great manager in this active industry needs to possess the fundamentals of leadership. Upon completion of the Postgraduate Diploma in Hospitality Administration, students may take an additional semester during which they will focus on the human elements of executive management most important in hospitality.
 
The PGHD semester consist of 6 courses of the MBA program. Students will examine leadership, business relationships, development of managers and organizational strategy, in both the classroom and workplace. PGHD graduates may return to Les Roches at a later time and complete only 6 more months of study and a dissertation to obtain their MBA.

Didattica

SEMESTERS OVERVIEW

Semester 1:
Operations Management
During this first semester, students will acquire the fundamentals of the hospitality industry and more particularly will look at the operational aspect in culinary arts, service and rooms division. These subjects are taught in both theoretical and practical settings where students learn to perform and supervise various tasks within the "back-of-the house". The students also acquire the fundamental financial and human resources skills.

Semester 2:
Strategy and Planning
During the second semester, students will develop their planning and strategic skills through the organization of an event. This important project integrates the theoretical and practical elements for the development and realization of a unique event. The funding, budgeting, promotional and logistic planning are all carefully elaborated and analyzed to ensure the viability.  Students have to present and defend their proposal in front of a panel of faculty mambers and their overall performance will be evaluated.

Semester 3:
Hospitality Leadership
Those opting for the Postgraduate Higher Diploma will join MBA students and attend 6 courses that will develop their managerial and leadership competencies as well as learn about hospitality technologies. Although this semester is more classroom oriented, students will be able to apply their knowledge and understanding of the business world to real case studies.

 

Materie

• Financial management
• Operational human resource management
• Rooms division operations management
• Food & beverage operations management
• Food production and service operations
• Intensive English / learning support
• Basic French or German or Spanish
• Performance management
• Planning and development
• Yield and revenue management
• Quality enhancement in the service sector
• International strategic marketing
• Events management
• Research methods and learning support

Destinatari

• Bachelor Degree holders (laureati)
• High School diploma holders (diplomati) with 3 years of work experience

Requisiti

• Must hold a Bachelor Degree (laurea triennale o magistrale) or have 3 years of documented work experience. Non degree holders will receive a Professional Development Diploma.
• A complete application form (please refer to Mrs. Francesca Bonzo or Daniela Di Pirro Amadei, for more details)
• English level B2, please enclose one of the following:
  o Cambridge First Certificate C
  o  I.E.L.T.S.  5.0 in listening, reading, writing, speaking
  o  Toefl IBT 61 points

Partner

Accor (Sofitel, Novotel) Fairmont, Raffles, swissôtels hotels Four Seasons Hilton (Hilton, Waldorf Astoria) Hyatt InterContinental (Crowne Plaza, Holiday Inn) Jumeirah Kempinski Kezner (One&Only resorts, Atlanta)

Mandarin Oriental Marriott (JW Marriott, Renaissance) Moevenpick Orient Express Peninsula Hotels Rezidor (Radisson SAS, Regent, Park Inn) Ritz Carlton Shangri-la Starwood (St Regis, Luxury Collection, Westin, Sheraton, W hotels)

Sbocchi

Les Roches and Glion' Career Development & Industry Placement office assists you, as a student, to secure appropriate positions in the hospitality industry and to provide you with administrative support.  Our counselors have extensive knowledge of the hospitality sector which will help you to find the best career options to reach your goals.
During the semester that precedes an internship, each student receives full support in their internship, management training or job search at Les Roches and Glion. From company recruitment visits on campus, to our list of offers that is updated daily, you will have a full range of opportunities to enhance your career path within the international hospitality industry.

We also give students professional guidance and support in recruitment aspects, such as:

• CV writing
• Interview and presentation skills
• Job/Internship market research (industry job portal, social networking via Lindekin and Facebook
• Contract writing and salary expectations

The CDIP office maintains a strong relationship with the industry, which is the core of our expertise and success. Over 25 companies are invited on campus to recruit their future leaders each semester. Furthermore, leading companies such as Four Seasons, Ritz Carlton, Hyatt, Six Senses, Fairmont,  Mandarin Oriental, Shangri-La, Accor, and Louis Vuitton return to us every year.

COMPANIES THAT HIRE STUDENTS FOR INTERNSHIPS OR Jobs
The long and excellent relationships Les Roches and Glion has with the industry translates into international hotel chains and companies coming on campus to interview students for internship positions as well as for permanent positions. Many hospitality businesses have been recruiting our students semester after semester for operational or administrative internship positions. The list below provides an overview of some of the hotel chains which currently employ our students.

 

Accor (Sofitel, Novotel) Fairmont, Raffles, swissôtels hotels Four Seasons Hilton (Hilton, Waldorf Astoria) Hyatt InterContinental (Crowne Plaza, Holiday Inn) Jumeirah Kempinski Kezner (One&Only resorts, Atlanta)

Mandarin Oriental Marriott (JW Marriott, Renaissance) Moevenpick Orient Express Peninsula Hotels Rezidor (Radisson SAS, Regent, Park Inn) Ritz Carlton Shangri-la Starwood (St Regis, Luxury Collection, Westin, Sheraton, W hotels)

 

A bright future lies ahead!

In 2011, each graduating student averaged 4 interviews with key recruiters from international companies. Many of those interviews resulted in offers of employment upon graduation.

First employment status on Graduation Day

• Employed or with employment offer - 88,4%
• Continuing studies or other - 11,6%

First employment destination

• Europe - 62%
• Americas - 2%
• Asia/Pacific - 31%
• Middle East and Africa - 5%

First Employment Sector

Corporate training is in high demand, as it allows graduates to quickly access managerial positions. Trainees typically work for 12 to 18 months, rotating through the various departments of a hotel, resort or other international organization before choosing a specialty. This exposure to many aspects of the hospitality industry allows for rapid advancement to senior level positions. 

• Corporate or Management Training - 30% 
• Rooms Division - 11%
• Sales & Marketing - 9%
• Finance - 9%
• Food & Beverage - 9%
• Other (tourism sports, entertainment etc.) - 28%
• Human Resources - 4%

Watch the video:
http://www.youtube.com/watch?v=x3F7GDpWcbI&feature=related

Stage

Postgraduate students generally undertake one Internship that lasts a minimum of four months and takes place in the hospitality industry. As students in this program are more mature in nature due to their background and previous education, they will generally be given an administrative, supervisory, or training position with, if possible, exposure to a variety of operating departments in a Swiss or international hotel or other hospitality establishment. The supervisor will work with students in order to incorporate the knowledge and skills they will have already acquired during their 2 semesters of classroom and craft-based-learning experience on campus.

Internship Placement Facts
Each semester, students average 4.65 internship opportunities for positions in Switzerland or abroad!

Costi

The fees include tuition only. Accommodation, meals, books, materials and uniforms can be provided by the school.

Postgraduate Diploma: 2 academic semesters + internship - 35500 CHF
Postgraduate Higher Diploma: 3 academic semesters + internship - 54300 CHF